Frequently Asked Questions
  • Are the customs restrictions in Norway the same as in the European Union?

    Norway is not a EU member and so it has stricter customs restrictions. Moreover, Norwegian customs officers scrupulously follow the regulations. You can find more information on the Norwegian Customs Service website at: http://www.toll.no/templates_TAD/Article.aspx?id=195294&epslanguage=EN

  • Can I bring an antique painting to Australia?

    Transporting antiquities should be consulted with the Customs Office at: +48 12 639 3236 or +48 801 470 477, and with the airline that you are flying with.

  • Can I bring food to the US?

    Customs regulations in the United States prohibit passengers from bringing agricultural and meat products to the country. A small amount of packed food needed for the duration of flight may be accepted when entering the US, but it will be scrupulously checked upon landing. More information can be found on the website of the US embassy in Poland at: https://pl.usembassy.gov/pl/visas-pl/podrozowanie-i-turystyka/ oraz na stronie U.S. Customs and Border Protection .

  • How many cigarettes and how much food can I bring to Norway?

    Passengers can bring up to 100 cigarettes and 10 kg of food to Norway. However, we recommend taking only a small amount of food. Due to the fact that Norway is not a EU member, it has stricter customs regulations. You can find more information on the Norwegian Customs Service website at: http://www.toll.no/templates_TAD/Article.aspx?id=195294&epslanguage=EN

  • How many packs of cigarettes can I bring to Great Britain?

    Passengers flying to Great Britain can carry a maximum of 200 cigarettes per adult. You can find more information on the HM Revenue & Customs website at: http://www.hmrc.gov.uk/.

  • I am planning on bringing more than 10,000 euro in cash. Should I declare it?

    Yes, you should. Please contact the Customs Office at: +48 12 639 3236 to learn what formalities must be completed in order to legally transport over 10,000 euro or its equivalent in a different currency. Any amount up to 10,000 euro in cash does not have to be declared. If the amount exceeds 10,000 euro, it should be declared in the Customs Office.

  • What are the customs restrictions on cigarettes and alcohol?

    The restrictions depend on the country to which you are flying. Please read the import regulations of the destination country before departure. All customs restrictions on cigarettes and alcohol are for adults only as minors cannot transport any alcohol or cigarettes. Additional information can be obtained by calling the Customs Office at: +48 12 639 3236. Useful information regarding customs restrictions can be found on the European Commission website at: http://ec.europa.eu/taxation_customs/common/travellers/within_eu/index_en.htm. 

  • What is the maximum amount of money allowed into France without declaring?

    Individuals can bring up to 10,000 euro in cash or its equivalent in a different currency to France or every other EU state without declaring it.

  • Where should a non-EU citizen go if they want to get a VAT refund on their purchases?

    The purchases, the form with the attached receipt and the passport should be presented to an employee of the National Tax Administration at the KIS branch in order to stamp the tax free form. If the goods are in hand luggage, the passenger should go to the KIS branch located after the security check. If you are traveling with checked baggage, complete the formalities at the KIS branch in the public area, in the departures hall, near check-in 45. You can obtain a tax refund in cash by completing the tax free form at the Interchange currency exchange office located at the airport (in the departures hall) or at the nearest Cash Refund Office. The Global Blue form must be completed no later than 7 months after the month of purchase.

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